Terms and Conditions

Delivery time:

In case of payment via credit card, your choice of ND2C Pass is delivered to you via e-mail immediately. In all other instances, verification of payment may take up to 1 working day after which your ticket will be e-mailed to you. In the event that you do not receive your e-ticket within 1 working day of confirming your payment, please write to [email protected] for support.

Return/exchange of goods and services, cancellation of orders, and refund policy:

ND2C passes are non-refundable, non-exchangeable and non-transferrable. Once bought, passes can not be returned. No refunds are made unless payment has been made in error in which case refunds may take up to 15 working days.